DoubleTree by Hilton Hotel Sacramento

About

Located at 2001 Point W Way, the DoubleTree by Hilton Hotel Sacramento serves as a large-scale property positioned conveniently near the local convention center and the Arden Fair Mall. The hotel features extensive conference and event facilities, making it a frequent choice for business travelers and vendors attending professional gatherings in the area. Guests often note the proximity to shopping and dining, as well as the signature warm cookies provided upon arrival. The guest experience at this location is notably varied. Many visitors appreciate the spacious, clean rooms and the professional service provided by specific staff members who go out of their way to resolve issues. The property includes amenities such as a bar, a coffee shop, and a pool area with a hot tub. However, feedback from guests highlights significant inconsistencies in service standards, ranging from challenges with check-in procedures and parking logistics to concerns regarding room maintenance and climate control. While some travelers find the hotel to be a reliable and well-located option for their stay in Sacramento, others have reported frustrations with communication and the overall quality of the facilities.

What clients say

Guest experiences at this property are highly polarized, with some visitors praising the convenient location near the convention center and shopping, while others report significant issues with room maintenance and staff responsiveness. Recurring complaints highlight problems with air conditioning, cleanliness, and inconsistent customer service.

Contact

• 2001 Point W Way, Sacramento, CA 95815
• (916) 929-8855
• www.hilton.com/en/hotels/rlsa-dt-doubletree-sacramento/?SEO_id=GMB-AMER-DT-RLSADT&y_source=1_MTM3MjY4OS03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D